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Serix IoT offers an innovative and flexible solution for secure product identification in industrial environments. With our technology, you can dynamically identify and track products, allowing product information and status to be updated and changed over time. This creates the opportunity for a more customized and relevant customer experience, where each product can provide specific, up-to-date information at any given point during its lifecycle.
By updating product status and history in real-time, customers can directly interact with the product and access updated details such as maintenance status, user instructions, or service history. This dynamic presentation of product identity not only increases transparency but also fosters deeper customer engagement through direct interaction. Customers can easily use a mobile device with NFC technology to access relevant and tailored information at each stage.
For businesses, this also means the ability to continue interacting with the customer after the product has been delivered. Through Serix IoT’s flexible system, you can update and customize information based on the customer's needs, enabling better service, maintenance planning, and follow-up. This seamless communication improves the customer experience while also providing valuable data on how products are used and received over time.
With Serix IoT, you ensure that not only your products and processes are up-to-date but also your customer relationships, leading to a smarter, more efficient, and customer-centric business model.
Internet of Things that works
Unique identity for a product
Dynamic presentation of the product
Secure Identity